Return & Refund Policy
Return & Refund Policy
At La Mosa Galeria, we want you to be completely satisfied with your purchase. Please review our return policy below.
Returns
We accept returns within 30 days of delivery for items that arrive damaged or defective. Due to the custom print-on-demand nature of our products, we cannot accept returns for change of mind or sizing issues.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will provide a replacement at no additional cost.
How to Request a Return
To request a return, please email us at info@mosacreations.store with:
- Your order number
- Photos of the damaged item
- Description of the issue
Refunds
Approved refunds will be processed within 5-7 business days to your original payment method.
For questions about returns, please contact us at info@mosacreations.store